Terms of service

1. About us

Aushadh Kutir is located at Rajasthan. Contact us at Phone/WhatsApp : 8750442364.

2. Eligibility

You must be at least 18 years old, or be using the site with a parent or guardian’s involvement, to place an order. By ordering, you confirm that the information you give us is accurate and complete.

3. Products and descriptions

We sell raw, dried herbs. We try to describe and photograph our products accurately, but because they are natural products, color, aroma, texture, and cut size can vary between batches. These variations are normal and are not defects.

Product images are for illustration only. Actual packaging may differ.

4. Not medical advice

The information on our site is for general purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease, and nothing on this site is medical advice.

Herbs can interact with medications and may not be suitable for everyone, including people who are pregnant, breastfeeding, have a medical condition, or take prescription medicines. Please consult a qualified healthcare professional before using any herb. You are responsible for deciding whether a product is right for you. Our herbs are sold as raw ingredients, and we are not responsible for how you prepare or use them.

5. Allergies and product handling

Our herbs may be processed or packed in a facility that handles other herbs, nuts, seeds, or allergens. Please check the product page or contact us if you have allergies. Store products in a cool, dry place away from sunlight, as described on the packaging.

6. Pricing and payment

• All prices are in Rupees and [include] applicable taxes.
• We may change prices at any time, but changes won’t affect orders already confirmed.
• If a price is listed incorrectly, we may cancel the order and refund you in full.
• Payment is processed through [payment gateways, e.g., Razorpay, PayPal]. We don’t store your card details.

7. Orders and acceptance

Placing an order is an offer to buy. We accept it when we send a shipping confirmation. We may decline or cancel an order, for example because of stock issues, pricing errors, suspected fraud, or an address we can’t deliver to. If we cancel a paid order, you’ll receive a full refund.

8. Shipping and delivery

Delivery times are estimates, not guarantees, and can be affected by couriers, weather, customs, or other factors outside our control. Please give a complete and correct address, since we aren’t responsible for delays or losses caused by incorrect details.

For international orders, you are responsible for customs duties, import taxes, and for checking that the herbs you order can legally be imported into your country.

9. Returns and refunds

Our [Return & Refund Policy] forms part of these Terms.

10. Your account

If you create an account, keep your login details confidential. You’re responsible for activity under your account. Tell us right away if you suspect unauthorized use.

11. Acceptable use

You agree not to:

• Use the site for anything unlawful or fraudulent
• Attempt to hack, disrupt, or overload the site
• Copy or scrape our content without permission
• Resell our products while misrepresenting them as your own or making false claims about them

12. Intellectual property

All content on this site, including text, images, logos, and design, belongs to [Business Name] or its licensors. You may not copy, reproduce, or use it commercially without our written permission.

13. Reviews and user content

If you post a review or other content, you give us a non-exclusive, free right to display and use it on our site and marketing. You confirm it’s honest, that it’s your own, and that it doesn’t make medical claims or contain anything unlawful or offensive. We may remove any content at our discretion.

14. Limitation of liability

To the fullest extent permitted by law:

• We provide the site and products “as is” and make no guarantee that the site will always be available or error-free.
• We are not liable for indirect or consequential losses.
• Our total liability for any claim relating to an order is limited to the amount you paid for that order.
• We are not liable for any harm resulting from your use or misuse of our products, including reactions, interactions with medication, or failure to follow guidance from a healthcare professional.

Nothing in these Terms limits any rights you have under applicable consumer protection law.

15. Privacy

Our [Privacy Policy] explains how we collect and use your personal information.

16. Third-party links

Our site may link to other websites. We don’t control them and aren’t responsible for their content or practices.

17. Changes to these Terms

We may update these Terms from time to time. The version on the site on the date of your order applies to that order. Continued use of the site after changes means you accept them.

18. Governing law and disputes

These Terms are governed by the laws of [country/state, e.g., India]. Any disputes will be subject to the exclusive jurisdiction of the courts in [city/state]. We encourage you to contact us first so we can try to resolve the issue informally.