Return & Refund Policy
Refund & Cancellation
Order Cancellation
Cancellation requests may be accepted only if the order has not yet been processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible.
Returns
If you receive a damaged, defective, incorrect, or significantly different product, please contact us within 48 hours of delivery.
Non-Returnable Products
For hygiene, safety, and product integrity reasons, certain products may not be eligible for return once opened, used, or tampered with.
Refunds
Once an approved return or refund request has been reviewed, the applicable refund will be processed through the original payment method or another suitable method, depending on the payment provider.
Replacement
Where appropriate, an eligible damaged, defective, or incorrect product may be replaced instead of refunded.
Contact Us Before Returning
Please do not send products back without contacting us first and receiving instructions regarding the return process.
Contact Us
For refund, return, cancellation, or replacement requests, please contact Aushadh Kutir with your order number and relevant details.